FAQ
Answers to common questions about our metal logistics products and services.
Frequently Asked Questions
What types of automotive parts are suitable for metal logistics racks?+
Metal logistics racks can be designed for almost all automotive components, including engines, windshields, front-end modules, door panels, roof panels, fenders, interior plastic parts, batteries, exhaust systems and many other components. As long as you have storage, transportation or production line handling requirements, we can provide a customized rack solution.
Which automotive brands have you worked with?+
We have provided metal logistics racks and material handling solutions for supply chains serving major automotive brands, including Changan, Volkswagen, Honda, Toyota, Tesla China, Geely and Chery.
How long does it take to provide a rack design after receiving my part drawings?+
After receiving your part drawings, product dimensions, or technical requirements, our engineering team can usually provide a customized rack design proposal within 1–2 working days.
What types of metal logistics products do you manufacture?+
We manufacture automotive parts racks, material handling trolleys, stackable metal racks, steel pallets, wire mesh containers, and custom metal containers for industrial storage and transportation.
Can you customize the rack according to our parts?+
Yes. We can customize the dimensions, structure, load capacity, surface treatment, wheels, dividers, and protective materials according to your product drawings, samples, and logistics requirements.
Are your metal racks suitable for automotive parts?+
Yes. Our racks are widely used for storing and transporting automotive components, including body parts, interior parts, engine components, glass, panels, and other precision parts.
Can the products be stacked or folded?+
Many of our metal racks and containers can be designed with stackable or foldable structures. These designs help save warehouse space and reduce return transportation costs.
How is the price of a custom metal rack calculated?+
Price is based on the steel weight and size, structural complexity, surface finish (powder coating, paint or galvanizing) and order quantity. Because every rack is custom, we provide a firm quotation after reviewing your part drawings, load and quantity. HAOFU quotes the approved configuration directly; any volume effect is confirmed in the project quotation rather than assumed as a universal discount.
What is your minimum order quantity (MOQ)?+
Our typical MOQ is about 20–50 units for custom welded racks, trolleys and containers, and smaller trial orders may be accepted. Steel pallet and wire mesh container quantities are confirmed from the selected design and production method. Share the target quantity so the quotation reflects the actual project.
Do you provide samples, and is there a sample fee?+
Yes. A project sample can be built for fit, access and handling review before mass production. The current planning range is about 7–15 days, depending on complexity and confirmed inputs. Sample cost, validation scope and whether any fee is credited are stated in the project quotation rather than assumed.
What payment terms and methods do you accept?+
Payment and trade terms are confirmed in the project quotation. T/T and, where agreed, L/C can be discussed for an order. FOB or CIF can be quoted according to the buyer's freight arrangement, destination and documentation requirements.
Do you offer OEM and ODM? What is the difference?+
Yes, we offer both. OEM means we manufacture to your approved drawings and specifications; ODM means our engineers develop the configuration from part samples, photos, load and handling requirements. The chosen route and sample-review scope are confirmed for the actual project.
Can you add our brand or logo and use neutral packaging?+
Yes. We can add your logo or nameplate to the products, finish them in your brand color, and ship in neutral (unbranded) packaging so the goods arrive ready for your customers. Let us know your branding and packaging requirements when you request a quote.
How long does shipping take, and which countries do you ship to?+
Production planning is typically about 25–45 days after the approved inputs and sample stage, depending on quantity and finish. International transit time depends on destination, route and carrier. HAOFU manufactures in China and can work with the buyer's forwarder or quote an agreed trade term; packing density is reviewed for the selected rack design.
Do you offer a warranty and after-sales support?+
Yes. We provide a quality warranty on the welded steel structure, and wear parts such as casters, rubber pads and locking bars are replaceable and easy to re-order. We keep your design on file so reorders match exactly, and our engineers support any handling or fit questions after delivery.
What quality control and certifications do you provide?+
Every order follows a documented quality-control process that can include material verification, dimensional and weld inspection, finish checks and pre-shipment inspection. Load or stacking validation is performed when it is part of the approved project plan. HAOFU's confirmed company certification and project-specific documents should be requested before quotation approval.
Configuration views
Relevant HAOFU product and process views for custom steel rack FAQ.
Configuration comparison
Compare routes for which product, input and quotation route fits the project
Use the route that matches the current buying decision and the source data already available.
| Configuration | Use it when | Main trade-off | Send with the RFQ |
|---|---|---|---|
| Product-led enquiry | The buyer has selected the equipment family for which product, input and quotation route fits the project. | Fast commercial route; still needs controlled load and interface inputs. | Open /rfq and send the drawing, route, quantity and destination. |
| Application-led review | The buyer knows the factory task but has not chosen a rack, trolley, pallet or container. | Keeps configuration options open; the operating sequence must be described clearly. | Part or load, start/end stations, handling equipment, storage and return state. |
| Engineering-led review | Contact, access, automation or approval interfaces need joint development. | Best for complex custom work; requires controlled files and named approval inputs. | CAD or drawings, contact map, equipment interfaces and acceptance requirements. |
From requirement to quotation
From custom steel rack FAQ research to an RFQ
Keep informational research connected to a product or service page that owns the commercial enquiry.
- 1
Choose the buyer task
Define which product, input and quotation route fits the project in operational terms.
Output: Clear search and sourcing intent
- 2
Collect source inputs
Gather the part or load drawing, mass, contact restrictions, route and equipment interfaces.
Output: Controlled requirement
- 3
Use the Money Page
Continue to /rfq for the commercial product or service scope.
Output: Correct transaction owner
- 4
Send an RFQ
Attach quantity, destination, timing and the sample or approval checks your team needs.
Output: Comparable supplier proposal
| Buyer input | Why it matters | Where to continue |
|---|---|---|
| Part or unit-load drawing | Controls contact, clearance and carrier geometry | /rfq |
| Handling route and equipment | Controls access, base and transfer interfaces | Customization or RFQ |
| Quantity, destination and timing | Supports commercial scope and delivery discussion | Request Quote |
Custom Rack Buyer FAQ — Frequently Asked Questions
Who is this Custom Rack Buyer FAQ page for?+
It is written for buyers preparing an initial custom logistics equipment enquiry who need to decide which product, input and quotation route fits the project.
What should I prepare before contacting HAOFU?+
Prepare the controlled part or load drawing, mass, permitted contact points, handling route, equipment interfaces, quantity and destination. A photo can start the discussion when drawings are not yet available.
Where should commercial supplier enquiries go?+
Use /rfq as the primary commercial route, then attach the project inputs requested on that page.
Can HAOFU quote before every technical value is known?+
An early discussion can begin from photos and confirmed project notes. Identify unresolved inputs clearly so the engineering review can address them before the final configuration is fixed.
How are project-specific values confirmed?+
Dimensions, interfaces and acceptance needs are tied to the controlled project drawing, agreed sample or review plan rather than copied from another page or photograph.
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