FAQ
Answers to common questions about our metal logistics products and services.
Frequently Asked Questions
What types of automotive parts are suitable for metal logistics racks?+
Metal logistics racks can be designed for almost all automotive components, including engines, windshields, front-end modules, door panels, roof panels, fenders, interior plastic parts, batteries, exhaust systems and many other components. As long as you have storage, transportation or production line handling requirements, we can provide a customized rack solution.
Which automotive brands have you worked with?+
We have provided metal logistics racks and material handling solutions for supply chains serving major automotive brands, including Changan, Volkswagen, Honda, Toyota, Tesla China, Geely and Chery.
How long does it take to provide a rack design after receiving my part drawings?+
After receiving your part drawings, product dimensions, or technical requirements, our engineering team can usually provide a customized rack design proposal within 1–2 working days.
What types of metal logistics products do you manufacture?+
We manufacture automotive parts racks, material handling trolleys, stackable metal racks, steel pallets, wire mesh containers, and custom metal containers for industrial storage and transportation.
Can you customize the rack according to our parts?+
Yes. We can customize the dimensions, structure, load capacity, surface treatment, wheels, dividers, and protective materials according to your product drawings, samples, and logistics requirements.
Are your metal racks suitable for automotive parts?+
Yes. Our racks are widely used for storing and transporting automotive components, including body parts, interior parts, engine components, glass, panels, and other precision parts.
Can the products be stacked or folded?+
Many of our metal racks and containers can be designed with stackable or foldable structures. These designs help save warehouse space and reduce return transportation costs.
How is the price of a custom metal rack calculated?+
Price is based on the steel weight and size, structural complexity, surface finish (powder coating, paint or galvanizing) and order quantity. Because every rack is custom, we provide a firm quotation after reviewing your part drawings, load and quantity — and as a factory we quote direct, without trading-company markup. Larger volumes and standardized designs lower the unit price.
What is your minimum order quantity (MOQ)?+
Our typical MOQ is 20–50 units for custom welded racks, trolleys and containers, and around 50–100 units for steel pallets and wire mesh containers. Because each design is custom-engineered, we can also accept smaller trial orders so you can validate the design before committing to volume.
Do you provide samples, and is there a sample fee?+
Yes. We build and test a sample before mass production so you can confirm the design fits your parts and process. A sample usually takes 7–15 days; the sample fee depends on complexity and can often be credited toward your bulk order. Tell us your part details and we will confirm the sample cost and timing.
What payment terms and methods do you accept?+
We typically work on T/T (bank transfer) — a deposit to start production and the balance before shipment — and can arrange L/C for larger orders. Terms can be discussed for ongoing cooperation. We support FOB and CIF, so you can use your own freight forwarder or let us arrange shipping.
Do you offer OEM and ODM? What is the difference?+
Yes, we offer both. OEM means we manufacture to your existing drawings and specifications; ODM means our engineers design the product for you from your part samples, photos, load and handling requirements. Most customers use ODM — we develop the rack around their parts, then refine it after a sample test.
Can you add our brand or logo and use neutral packaging?+
Yes. We can add your logo or nameplate to the products, finish them in your brand color, and ship in neutral (unbranded) packaging so the goods arrive ready for your customers. Let us know your branding and packaging requirements when you request a quote.
How long does shipping take, and which countries do you ship to?+
Production usually takes 4–8 weeks after sample approval, and sea freight typically adds 2–6 weeks depending on destination. We ship worldwide on FOB or CIF terms and work with your forwarder; samples can go by air or express. Stackable and foldable designs lower freight cost by fitting more units per container.
Do you offer a warranty and after-sales support?+
Yes. We provide a quality warranty on the welded steel structure, and wear parts such as casters, rubber pads and locking bars are replaceable and easy to re-order. We keep your design on file so reorders match exactly, and our engineers support any handling or fit questions after delivery.
What quality control and certifications do you provide?+
Every order goes through a structured quality-control process — material checks, weld inspection, load and stacking tests, and pre-shipment inspection. Material and load-test reports can be provided with your order, and we can discuss any specific certifications your project requires. Please tell us your quality and documentation needs up front.
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